RETURNS & CANCELLATIONS
Granite Fitness RETURN POLICY
You may return or exchange an unused item in new condition within 30 days of delivery.
All items must include original packaging.
Items that are used or damaged may be denied a refund or exchange.
Items returned incomplete or without the original packaging may be denied a refund or exchange.
Exchanges & Shipping Charges
Continental US 48 customers will be responsible for return shipping only for most items. Oversize items and items shipping freight will be subject to a return shipping cost.
All customers outside the Continental US 48 will be responsible for shipping both ways.
Return Process & Shipping Charges
Please allow up to 3-5 business days for your return or exchange to be processed.
In most cases, your refund will automatically go back to the original form of payment used for the purchase.
Original shipping charges incurred on your purchase aren’t refundable as part of your return or exchange.